Effective Date: 07-01-2025
WithSocialAI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the “Services”).
1. Information We Collect
We collect information that you provide to us directly, information collected automatically, and information from third parties.
a. Information You ProvideAccount Information: When you sign up, we collect your name, email address, password, and team or organization affiliation.Content and Usage: We collect the prompts, chats, summaries, and any files or data you upload or generate while using the Services.Payment Information: If you purchase a subscription, we collect payment information via our secure payment processor. We do not store full credit card details on our servers.
b. Information Collected AutomaticallyLog and Usage Data: Including IP address, browser type, device identifiers, pages viewed, and the time and date of your visits.Cookies and Tracking Technologies: We use cookies to personalize your experience, analyze site usage, and improve the Services.
c. Information from Third Parties
We may receive information about you from integrated services (e.g. Slack, Jira) if you choose to connect them to your account, in accordance with their authorization procedures.
2. How We Use Your Information
We use your information to:Provide, operate, and improve the Services.Personalize your experience and surface relevant AI insights.Facilitate team collaboration and sharing within your chosen settings.Process transactions and manage subscriptions.Communicate with you about updates, security alerts, and administrative messages.Analyze usage trends to improve our products and inform development.Enforce our Terms of Service and protect the security of the Services.
3. How We Share Your Information
We do not sell your personal information. We may share your information as follows:With Team Members: Depending on your chosen sharing settings, your published prompts and summaries may be visible to your team or organization.Service Providers: We use trusted third-party vendors for hosting, payments, analytics, and customer support, who process data on our behalf under confidentiality agreements.Legal Requirements: We may disclose information if required by law, subpoena, or if we believe such action is necessary to protect our rights, your safety, or the safety of others.Business Transfers: In connection with a merger, acquisition, or asset sale, user information may be transferred, subject to standard confidentiality protections.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your ChoicesAccount Information: You may update your account information at any time by logging into your account settings.Cookies: You can set your browser to refuse cookies, but some features of the Services may not function properly.Communication Preferences: You can opt out of non-essential communications via the unsubscribe link in emails.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Children’s Privacy
WithSocialAI is not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will delete it promptly.
8. International Transfers
Your information may be processed and stored in countries outside your country of residence, including the United States. We ensure adequate safeguards where required by law.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
WithSocialAI, Inc.
254 CHAPMAN RD STE 208 23229NEWARK, DE 19702
Hello@withsocialai.com
